Privacy Policy

HR Certified (“we”, “us”, “our”) is committed to protecting your privacy and ensuring that your personal data is handled securely and in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection laws.

This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, apply for certification, contact us or use our services.

1. Who We Are

HR Certified is an independent provider of HR compliance certification and accreditation services for organisations throughout the United Kingdom.

Data Controller:
HR Certified
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
Email: compliance@hrcertified.org

2. Information We Collect

We may collect the following information:

Information you provide

  • Name
  • Job title
  • Company name
  • Business address
  • Email address
  • Telephone number
  • Information submitted through contact forms
  • Information provided as part of a certification application
  • HR policies, procedures and supporting documentation
  • Correspondence with us

Information collected automatically

When you visit our website we may collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage information
  • Pages visited
  • Date and time of access

This information helps us improve our website and services.

3. How We Use Your Information

We use your information to:

  • Process certification applications
  • Assess organisations against our certification standards
  • Communicate regarding applications and memberships
  • Issue certificates
  • Manage renewals
  • Respond to enquiries
  • Improve our services
  • Comply with legal obligations
  • Maintain records relating to certifications
  • Prevent fraud and misuse of our services

4. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Performance of a contract
  • Legitimate interests
  • Compliance with legal obligations
  • Consent (where required)

5. Sharing Your Information

We do not sell personal data.

We may share information with:

  • Professional advisers
  • IT service providers
  • Cloud hosting providers
  • Payment providers
  • Regulatory authorities where legally required
  • Certification assessors acting on our behalf

All third parties are required to protect your information appropriately.

6. International Transfers

Where personal information is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration or destruction.

These measures include secure systems, encrypted communications where appropriate, access controls and regular security monitoring.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Deliver our services
  • Maintain certification records
  • Meet legal and regulatory obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer required it will be securely deleted or anonymised.

9. Your Rights

Under UK GDPR you may have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion of your information
  • Restrict processing
  • Object to processing
  • Request transfer of your data where applicable
  • Withdraw consent where processing is based on consent

To exercise these rights please contact us using the details below.

10. Cookies

Our website may use cookies to improve functionality, analyse website performance and enhance your browsing experience.

You can manage cookie preferences through your browser settings. Where required by law, we will request your consent before placing non-essential cookies on your device.

11. Marketing Communications

If you choose to receive marketing communications from us, you may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.

12. Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies separately.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the revised effective date.

14. Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact:

HR Certified
Email: compliance@hrcertified.org
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ

15. Complaints

If you are unhappy with how we have handled your personal information, we would appreciate the opportunity to resolve your concerns in the first instance.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection matters.